Business Impact Survey: Safety, Cleanliness and Crime

Last fall, the Greater Sudbury Chamber of Commerce conducted a Business Impact Survey to better understand how issues related to safety, cleanliness and crime were affecting local businesses. The results helped inform our advocacy efforts with municipal and community partners.

One year later, we're conducting a follow-up survey to understand how business experiences and perceptions have changed. The results will help us measure progress, identify ongoing concerns and ensure our advocacy continues to reflect the realities facing local businesses.

These are complex, deeply human challenges with no single solution. Thank you for taking the time to share your experience.

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Alban, French River, St. Charles
Azilda, Chelmsford
Capreol, Hanmer, Valley East
Coniston, Falconbridge, Garson, Skead
Copper Cliff, Lively, Walden, Whitefish
Dowling, Levack, Onaping
Sudbury – Donovan, Flour Mill
Sudbury – Downtown
Sudbury – New Sudbury
Sudbury – West End
Sudbury – South End
Sudbury – Minnow Lake
Outside of Greater Sudbury

Consider any issues or concerns related to these matters that have affected your business over the past 12 months. 

Check all that apply.

Theft/shoplifting
Property damage
Harassment or verbal abuse
Physical assault
Drug-related activities
Hazardous or unsanitary conditions (e.g. human waste, needles, garbage)
Other (please describe)

Check all that apply.

Safety concerns for staff and/or customers
Increased staff stress/higher turnover
Reduced customer traffic
Financial losses
Increased insurance premiums
Increased business costs (e.g. extra security, repairs, sanitation, etc.)
Negative perception of the area
None of the above
Other (please specify)

Check all that apply.

Implemented additional security measures (e.g. surveillance cameras, alarms, fencing, security guard, etc.)
Called 911
Contacted the Police non-emergency line
Reported the issues using online crime reporting
Contacted the City of Greater Sudbury (311)
Changed business hours/operations
Moved business to another location
Provided direct assistance to unhoused individuals
Contacted a social service program (if so, use the space below to identify which program)
None of the above
Other (please specify)

Include costs like window repairs, graffiti removal, security cameras, etc.